WHAT IS THE ROLE?

Working in strong collaboration with the Branch Manager, the role of Assistant Branch Manager is to support a high performing team to drive sales and deliver exceptional customer experience. This role is all about delivering sales through people, performance and operational excellence – helping colleagues grow, maintaining compliance and safety standards and ensuring the branch consistently deliver strong results.

You’ll play a key role in driving success at branch level while developing you leadership skills. With a focus on growth, wellbeing and customer excellence. You’ll be part of a supportive, values-led business with a clear purpose: “Building our future, through helping others build theirs.”

Branch opening hours are Mon – Thurs 07.30 – 17.00 Fri 07.30 – 16.00 Sat 08.00 – 12.00 and we are flexible to consider a variety of working hours/patterns to suit your needs!

WHAT WILL I BE DOING?

• Supporting the Branch Manager in delivering branch sales, profitability, and customer service targets

• Champion a strong health & Safety culture and ensure compliance with company standards

• Assist with people management, i.e. onboarding, training & development and absence management

• Drive performance through effective use of company systems and data insights

• Build lasting customer relationships and support sales growth strategies

• Oversee operational standards, stock, and commercial processes to maximise efficiency

• Promote our values of Decency, Passion and Pride in all interactions with stakeholders

WHAT DO WE NEED FROM YOU?

• Evidence prior experience of team supervision and leadership

• Strong sense of commercial awareness

• Knowledge of Health and Safety

• A passion for delivering customer service excellence

• Competent in the use of IT, including but not limited to trading systems and Microsoft packages

• Strong communication and interpersonal skills; written, phone and face to face

• Knowledge of building materials construction market would be advantageous but not essential

• Full and clean driving license would be advantageous but not essential